Submit a service order by using the below form

Customer details

Name

Email address

Telephone number

Type of the device and part number

Serial number of the device

Details of the servicing site

Address of the servicing site

Contact person at the address

Telephone number of the contact person

Description of the problem (in as much detail as possible)

Other things to observe

Requires an on-site visit

No Yes Can be resolved through remote access

A photograph of the problem/device

Invoicing details

Invoicing address

Invoice reference